Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. With Einstein GPT, Salesforce will transform every customer experience with generative AI. Generative AI is the…
Personalized marketing is key to building customer relationships. So why aren’t more brands delivering it? Customers are less brand loyal than ever and will readily change to companies who provide them with a better experience. A recent Salesforce survey found…
In July 2021, Salesforce completed its acquisition of Slack, bringing the robust business communications platform into the world of Salesforce products. Because of this exciting venture, sales support materials for Slack are now available to the Salesforce partner ecosystem. Slack…